Which plan is right for me?
We have three affordable plan options that all include unlimited contacts, emails, and marketing strategies. Each plan comes complete with all of the functionality inside of your SYNPRACTIC Dashboard. The only variable is the type of content available at each tier.
What is “My Dashboard Support?”
My Dashboard Support is our customer support team that you can rely on to answer questions and walk you through the software.
My Dashboard Support is available Monday - Friday from 8 am ET to 7 pm ET to help you via live chat or email (holidays excluded). Our team far exceeds industry standards for response times, resolution times, and overall client satisfaction. Plus, we offer weekly open office hours and monthly marketing training as well.
Is the marketing content easy to implement?
Our goal is to make effective marketing strategies accessible to everyone. This means that we’ve worked hard to create a user experience that is as intuitive as possible. What our customers love most is that we have a team of dedicated support specialists to answer questions in real-time, listen to your feedback, and guide you every step of the way.
How exactly does multi-touch marketing work?
In today’s highly saturated markets, a quality message alone is not enough for a brand to stand out above its competition. In order for any marketing strategy to be effective, it must engage consumers through various points on their digital journey to keep a brand top of mind.
For this reason, multi-touch marketing is a valuable tool for reaching your audience.
At SYNPRACTIC, we are the only software service to offer ready-made social media, email, texting*, and print marketing, putting the “multi” in multi-touch marketing.
*Texting only available in select countries at an additional cost. See the pricing page for more details.
How can I transfer my contacts into the platform?
This is a very easy process and our Dashboard Support team will be able to help. Simply export your list from wherever it is currently stored and you’ll be able to easily import directly into our platform.
How does this software compare to other marketing software?
When other marketing software companies use the word ‘automated,’ what they fail to mention is that the ‘automatic’ part only comes into play after you spend hundreds of hours creating content from scratch.
How easy is it to get technical support if I need help?
Our team is available Monday - Friday from 8 am ET to 7 pm ET to help you via live chat or email. Our team far exceeds industry standards for response times, resolution times, and overall client satisfaction. Plus, we offer weekly open office hours and monthly marketing training as well.
What if I want to cancel my account?
SYNPRACTIC has no contracts, so you can feel comfortable canceling within your account at any time.
Do I need to install anything on my computer for this software to work?
Nope! All you need is access to the Internet from your computer or mobile device and you are ready to start marketing.
Are my contact list and other information protected when I input it into the software?
We take the privacy and security of your lists VERY seriously and invest considerably in this area of our business. You own anything that you bring to SYNPRACTIC and when your list grows you own that too. We don't have permission to use your content or contact your users for any reason.